Shipping & Return Policy

Our Shipping Policy

• We provide free UPS Ground shipping for all orders $500 or greater to the lower 48 states.  Material shipped to HI or AK will incur additional shipping charges.
• Orders received by 2:30pm PST/4:30pm CST will ship the same day.  
• We make every effort to ship items that arrive after 2:30pm PST/4:30pm CST, with priority given to expedited shipments, but cannot commit to shipping them out the same day.
• Expedited shipping is paid for by the shipper.
• If an item is too large to ship via UPS, it will be shipped LTL
• You are responsible for the cost of shipping material LTL, however we will provide you a quote prior to shipment.

Our Return Policy

If you are not satisfied with your order, you may return your order to Absolute Electric Supply within 30 days of receipt of your order for a refund (less any restocking fees). Parts that may not be returned include:

• • Orders labeled as non-cancellable / non-returnable
  • Equipment that has been damaged
  • Equipment that was sold new and was used by the purchaser
  • Custom work e.g. products that have been customized based on your specifications

(Custom work is defined as any work we do for you based on your particular specifications, where work was performed to change a product based on those specifications.)

A return authorization must be obtained from Absolute Electric Supply within 30 days of receipt of your order by contacting Sales at (832) 761-1115 or email us at

sa***@ae********.com











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This RMA Acknowledgment is an authorization to return material and does not guarantee a credit will be issued. Please only return items listed on this Return Authorization Form. The product must be returned within 30 calendar days from the date of approval. This return authorization is no longer valid after 30 calendar days from the day of issuance. Material must be returned in original packaging and new condition. Please print this Return Authorization Form and attach it to your return. Please place the RMA number on all shipping materials including the Bill of Lading and shipping labels. A restocking charge may be applied depending on the material being returned. The restocking percentage is subject to change.